Blog

Our Response To COVID-19

A Notice to Our Customers

(updated 7/13/2020)

A Notice to Our Customers as of Monday July 13, 2020, to close the following business to the public.

California

As of July 13: Governor Gavin Newsom and the California Department of Public Health Monday afternoon expanded statewide its indoor closures for businesses that encourage mixing of individuals beyond immediate households and make physical distancing and wearing face coverings difficult.

Today’s order is effective immediately and the closures will remain in effect until the State Public Health Officer determines it is appropriate to modify the order based on public health conditions for these indoor operations:

  • Gyms and Fitness Centers
  • Places of Worship
  • Offices for Non-Critical Infrastructure Sectors as identified at covid19.ca.gov
  • Personal Care Services (Estheticians, Skin Care, Nail salons, Massage parlors or therapists, and Tattoo artists)
  • Hair Salons and Barbershops
  • In Door Malls

Reviews

From our clients after being required to wear masks inside the spa!

Alex M, Palm Springs: June 27, 2020
Hi Jay, My facial and back facial was all fantastic. My face still feels smooth and tight.

Jan H, Palm Spring, June 27, 2020
It has been 3 ½ months but as usual my facial was great! Glad you are back!

Karen R, Palm Springs, June 21, 2020
Although I would love to come in for a facial & see you, I’ll have to wait a bit – the finances are on ‘lockdown”, right now…lol. You know what they say, “distance makes the heart grow fonder” – can’t wait until I can make an appt. with you for my usual!! Lots of love, Karen

Mike R. Palm Springs, June 18, 2020
Hi Jay, so excited to have my ears deforested!


(Updated From 4/06/2020)

Attention: Concerning COVID-19 and the California executive order to shelter in place, All About Skin’s office is closed to the public until further notice, however we will be accepting calls during normal business hours for making appointments and placing and shipping product orders.

Phone inquiries and related services may be temporarily interrupted this week while we complete the conversion to remote customer service to keep our staff safe at home. Inquiries placed on the website will be replied to via email or a call from an esthetician, however due to the crisis, you may get our voicemail, please leave a message and the best number to call you back on and we will get back to you in an hour or less during normal business hours. We thank you for your cooperation.

Like so many of you, All About Skin is made up of working parents, community members, and people just trying to navigate a new normal. Please take a moment to read.

Website Information

Our Website is available 24/7. All online website appointments and orders will continue to be processed. Please feel free to call us during our normal business hours for any inquiries regarding existing orders or to obtain assistance with new orders, as we will have a ‘work-at-home’ crew will be logging in remotely to continue to work on website appointments and orders.

Call Center Information

Our call center and related services will conform to the official “stay-at-home” order from the State of California by having all our estheticians working remotely for setting appointments and fulfilling orders. We anticipate bringing them back when the State of California advises businesses that it is safe to do so.

We will do our best, even in the toughest times. Inquires will be addressed in the order received, however fulfillment may experience delays. We will be updating this page frequently as events unfold and thank you for your patience.

For additional information, click here.

Thank you for your understanding,
Jay Rifkin, CEO and the Team
All About Skin

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